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Keep updated on your account holdings, valuations and transaction history by logging into your account. You can access your account 24/7.

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For online advice and personal advice clients

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Frequently Asked Questions

General
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Online Advice
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Contact us

Please feel free to contact us using the below methods to learn more about us and our services. We will aim to respond within 24 working hours of receiving your query. For urgent queries, please call us.

Call us

0208 945 3786

We’re open Monday to Friday 9am to 5pm, excluding public holidays.

Chat with us

Click on the green chat button on the bottom right of your screen to chat with us. Our team are happy to help with any queries that you may have.

Write to us

Simply Ethical Financial Services Ltd, Plus X Innovation, The Future Works, 2 Brunel Way, Slough, SL1 1FQ, United Kingdom

At Simply Ethical, we take customer complaints very seriously and always aim to ensure they are dealt with fairly and resolved at the earliest possible opportunity. Should you wish to lodge a complaint about us, our products, or our services, please contact us using one of the above methods.

If your complaint is not resolved to your satisfaction, you may have the right to refer it to the Financial Ombudsman Service. More information is available here.

Speak with our Business Development team

Do you have any queries regarding our Online Advice service? Book a free 15-minute consultation with a member of our business development team below.

Arif Karbani

Arif Karbani

Business Development Executive
QUALIFICATIONS
BSc (Hons)
EXPERIENCE
20+ years
ABOUT ME
Programme leader with 20+ years driving business transformation, operational excellence, and strategic delivery across global industries.
Learn more
Rumena Hussain

Rumena Hussain

Business Development Executive
QUALIFICATIONS
BA (Hons) CeMAP
ABOUT ME
Mortgage advice, Financial Coach, full financial reviews of clients circumstances and providing solutions.
Learn more

Speak with our advisers

Are you interested in our holistic financial advice products, or have queries about the process? Book a free 15-minute call with one of our advisers below.

Faizal Karbani

Faizal Karbani

Founder, CEO & Financial Adviser
QUALIFICATIONS
BSc (Hons), DipPFS
EXPERIENCE
25+ years
ABOUT ME
Islamic Finance expert, Award Winner, Author, Qualified Financial Advisor, Chartered Accountant, Speaker, IFQ Trainer and more…
Learn more
Wasim Khan

Wasim Khan

Director & Investment Manager
QUALIFICATIONS
MA, BA (Hons), Chartered MSCI, DipPFS
EXPERIENCE
15+ years
ABOUT ME
Manage investments, leads on firm’s strategic direction and execution, product development and business operations (Compliance, HR and Client Servicing)
Learn more